Our Return Policy
Thank you for considering wigandhairlounge.com for your hair accessory needs! We are happy to offer a 14-day return policy on all of our products.
If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of receiving the order for a full refund or exchange. Please note that all returned items must be in their original, unused condition, with all tags and packaging intact.
To initiate a return, please contact our customer service team at [email protected] or +447402329133 to request a return authorization. Once your return has been approved, you will be provided with instructions on how to send the item(s) back to us.
We ask that you please allow up to 14 business days for us to process your return and issue a refund or exchange.
Please note that shipping and handling charges are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.
We hope that you are satisfied with your wigandhairlounge.com experience, but if you have any issues or questions about our return policy, please don’t hesitate to contact our customer service team.