Frequently Asked Questions
Got a question? Get your answer
FAQs
01. How do I purchase a wig?
To Purchase a wig follow these steps:
1. Click “Shop” and then Click on “Wigs“
2. Select a wig that you’d like and add to basket
3. Select a preferred payment option
4. Enter your details, billing and shipping address
5. Make a payment.
02. How will I know the wig will fit my head?
The premade and ready made wigs will be 22″ – 23.5″ cap size, which are average cap sizes.
However, to be extra sure you can use a measuring tape to accurately measure the circumference of your head in inches.
03. Do you provide hair for braiding?
– Braiding Hair can be provided at a request. Please send in a picture of the type of hair you’re looking for and it can be purchased & brought in for you.
– Also our company provides hair synthetic extensions for braiding hair on our “Shop” section.
04. Does a revamp include lace closures/frontal replacement?
Yes, our revamp service does include closure replacements. This will incur an additional £25 for the process. Also we provide frontals and Closures on our “Bundles & Closures“
Natural Hair
01. Do you use heat protection for natural hair?
We use heat protection everytime we apply heat on natural hair.
02. What type of hair products do you use to style natural hair?
Normally we use Gummy wax/ Beeswax, coconut oil and hair serum. However, it can change depending on how fragile/thick or scanty your natural hair may be.
Also it is a personal choice whether you’d like product in your hair or not.
03. How do I retain length?
Washing your hair in sections will help retain length. Wash each section and place that section aside. By doing this method you keep your hair stretched, preventing detangling and unnecessary damage.
Also we provide a range of oils, hair grease shampoo and conditioners to help you keep your hair healthy and hydrated.
Visit our “hair oils & creams”
sections to purchase one today.
04. Do you do all hair types?
05. How long does my hair have to be for braids/twists with and without extensions?
Ideally, your hair would have to be 2 inches long to have it comfortably braided & twisted. This will reduce the risk of pulling, scalp bumps and scabbing.
But coils or comb twists can be done on shorter hair.
06. Do you do give scalp massages?
Yes we give deep scalp massages under our “shampoo, wash and blowdry” service.
This service also promotes hair growth.
General
01. What is the fastest way to contact you?
Via WhatsApp – +447402339133
02. What the processing time?
[ ] Processing time for wigs can take up to 14 days including shipping
[ ] Processing time for wig construction can take up to 5 days
[ ] Processing time for highlighting can take up to 7 days
03. Do you offer next day delivery shipping?
As soon as a wig is made it will be shipped via Royal Mail First Class Signed For which will arrive the following day or the day after. Shipping will happen as the process of the wig construction or costumisation has been completed.
